Tenant Handbook 

Property Management Office

 

As the property management of One Reston Crescent, we want you to know that every member of our staff is here to assist you. The Management Office is located on the lobby level of Two Reston (12018 Sunrise Valley Drive, Reston VA) and business hours are 8:30 am to 5:00 pm, Monday through Friday, excluding major holidays. Please feel free to call the Management Office at (703) 391-1329 if we can be of any assistance to you.  After normal business hours, tenants may call the Management Office for routine matters or (240) 497-2100 if it is a building operation emergency.

Property Management Staff 

Title

Name

Email

Sr. Property Manager

Peggy Carey

peggy.carey@brookfield.com

Assistant Property Manager

Katie Bynaker

katie.bynaker@brookfield.com

Chief Engineer  

Jeff Dobies

jeff.dobies@brookfield.com


Tenant Service Requests 

Brookfield utilizes an online Tenant Service Request system which is accessible by designated tenant facility contacts.  If a need for building services arises, please notify the Management Office by submitting a Tenant Service Request or contacting our office so we may respond promptly.  Please refer to Base Building Services and  Tenant Service Requests for more information.

 

After-Hours Building Related Emergencies 

Should you encounter a building related emergency after normal business hours, please call our after-hours emergency number answered by Datawatch Systems, Inc. at (240) 497-2100 who will dispatch a Brookfield on-call engineer to assist you. If you have a non-emergency service call, feel free to leave a message with the Management Office at (703) 391-1329 and your call will be addressed the next business day.  For any emergency calls requiring police, fire or ambulance service, please call 911.